Shipping

SHIPPING

All items are made to order. Please allow ample time for creation, this may take 3-4 weeks depending on availability. Feel free to email before ordering to see if item is ready to ship. See descriptions below for detailed shipping information. 

DOMESTIC ORDERS

All orders are shipped via USPS Priority Mail, taking 2-3 business days.  Every order includes a confirmation number and is insured for up to $50. For those who require additional peace of mind, please select insurance during the check out process.  Lost or damaged packages are the responsibility of the carrier.

INTERNATIONAL ORDERS

All international orders are shipped via First Class International Mail. Packages will arrive to most countries within 7-14 days. Unique countries will cause shipping to extend beyond that time frame. Tracking is available and included for most. For those who require additional peace of mind, please select insurance during the check out process.

 

EXCHANGES

It is our goal for you to love your purchase so feel free to email with any questions you have previous to ordering. Please keep in mind each piece is individual as many of the processes are done by hand.  Therefore, we do not offer refunds. We are happy to offer exchanges on a case by case basis.  Notify us immediately at returns@nikkijacoby.com as all exchanges must be approved and arranged in advance. Customized items may not be returned or exchanged